How to reach your Representative

Directory of Representatives

This page lists all the current U.S. Representatives.They are also referred to as a congressman or congresswoman, each representative is elected to a two-year term serving the people of a specific congressional district. The number of voting representatives in the House is fixed by law at no more than 435, proportionally representing the population of the 50 states. Currently, there are five delegates representing the District of Columbia, the Virgin Islands, Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands.

Here is the list of the current members of the US Senate

Directory of Senators

Senators are elected every six years.

• Sending complaints to DOT about airline service

DOT’s online consumer complaint form

Airline service complaints and comments

Safety and security complaints

Disability and discrimination complaints

TSA Traveler adivce

TSA Complaint Form
If you feel that your civil right have been denied or that you were mishandled by TSA personnel, send your complaints directly to TSA through their website.

TSA ID Requirements

3-1-1 Rule
Here is the rule for carrying liquids on board aircraft.

List of prohibited items according to TSA

The Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs—like airports and train stations—or crossing U.S. borders, including:

    watch list issues
    screening problems at ports of entry
    situations where travelers believe they have been unfairly or incorrectly delayed, denied boarding or identified for additional screening at our nation’s transportation hubs

DHS TRIP is part of an effort by the departments of State and Homeland Security to welcome legitimate travelers while still securing our country from those who want to do us harm.

• Government Passport Rules

How to apply for a passport

How to renew a passort

Passport processing fees

How long does it take to get a passport?

Expediting a passport

• Department of Transportation (DOT) Airline Statistics

Airline On-Time Statistics and Delay Causes

Air Travel Consumer Report

Airline On-Time Tables

Have a problem while traveling in Europe?

One of the more useful sections is “Resolving Travel Problems.” There, detailed, clearly worded explanations of what your rights are if your flight is delayed or cancelled, in terms of food and drink vouchers, refunds, and compensation is included.

In the European Union, regulations and what you’re entitled to depends on various factors, including the length of the flight and delay. The CAA runs through all the possibilities, and also does the same if you’re bumped off a flight because it is overbooked, or downgraded to a lower class of seat.

This is the information that you need if you’re faced with a less-than-helpful airline agent, or plan to make a complaint after you’ve flown.

U.S. State Department International Travel Information
• State Department Travel Warnings
U.S. Department of State International Travel Registration

• Center for Disease Control Health pages

• Vacination and Shot Requirements

• Airline Luggage Rules and Regulations

• Baggage charges and other airline ancillary fees

Alaska Airlines
Allegiant Air
American Airlines
Continental Airlines
Delta Air Lines
Frontier Airlines
Southwest Airlines
Spirit Airlines
United Airlines
US Airways

Credit Card Problems
Submit a complaint to the Consumer Financial Protection Bureau (CFPB) about problems with credit cards

From Customs and Border Protection here is the definitive list of “Prohibited and Restricted Items” that must be declared at the borders.
U.S. Customs Service Tips for International Travelers
Department of Homeland Security (DHS) Crossing U.S. Borders

For foreign visitors to the USA
DHS US-VISIT Traveler Information page for international travelers holding a non-U.S. passport or visa.
FAQ for Visa Waiver Countries
CBP Electronic System for Travel Authorization (ESTA)

Customs and Border Protection Booklet — Know Before You Go
This online booklet is filled with important information about international travel.

{ 1 comment… read it below or add one }

Luis Hidalgo September 13, 2010 at 3:48 pm

On Sunday August 19th 2010, my family (2 kids and wife) were stranded in Mexico City trying to catch our Mexicana Flight back to Los Angeles. The Mexicana rep told us that American Airlines would honor the tickets and book us on a new flight. The attendant at Mexicana rudely told us that they would book a new Flight with American Airlines for Next Thursday September 2nd 2010.

The Mexicana Airlines Rep walked us over to the American Airlines Counter to book our new flight for Sunday night.

American Airlines apparently oversold all flights and said nothing was open until Thursday. The American Airlines rep offered us tickets to fly back home on Thursday. The rep mentioned that we are booked for the flight and that we should be at the airport 3 hours in advance to make sure we get our seats. So my family had four American Airlines phantom tickets booked to Dallas Texas then LAX for Thursday September 2nd.

The American Airlines flight was schedule to do layover at Dallas and then to LAX for our flight back home.

However, On Thursday September 2nd, we arrived at the Mexico City Airport and went straight the American Airlines booth to check in. The American Airlines rep told us that the Mexicana Airline and the American Airlines computer system did not have a record of our new flight bookings. The American Airlines rep in Mexico City was very rude. She told us that they did not have to honor any thing for us.

The American Airlines rep told us to go argue with Mexicana Airlines. My family and I were provided 4 American Airlines tickets that were useless. The American Airlines the rep told us that the tickets we held were not even stand-by. The American Airlines rep wanted to know how we ended up with these 4 phantom tickets. Supposedly, the tickets we held were not booked from Mexico City to Dallas. The tickets were only booked from Dallas to LAX.

I asked the rep how this situation can happen. How can you only book half of the flight?
The American Airlines rep said that it was most likely that her colleague made a mistake on the ticket confirmation.

Furthermore, the American Airlines reps said that our tickets were not valid!

So we asked the American Airline rep to help us fly back home. We informed the rep that we had a 3 year old and a 7 year old kid that needed to fly back home. The kids need to go back to start school immediately.

In addition, the American Airline reps said we can be on stand-by if we liked. However, the American Airlines flights were all overbooked and they could not guarantee anything for us.

Also, the American Airlines rep told us that some part of the family can fly back to the USA via Miami maybe over the weekend. While the other family members could fly back to the US some time next week to Dallas Texas – maybe.

The American Airlines rep told us that they would take care of their paying customers first. The left over seats could be shared among the Mexicana Airline refugees.

The American Airline Reps walked us to the Mexicana Airlines Section of the Airport and she told us that they had no flight for us this week. The American Airline rep told us that they were doing us a favor by honoring the flights and that we should take whatever they gave us in the future.

I argued with the Mexicana Airlines and American Airlines staff for 65 minutes. I vented my frustration at the Mexicana staff and American Airline rep.

Finally, I demanded a refund for my tickets. The American Airlines and Mexicana Airlines reps told us that we should have good luck with a refund in a very demeaning tone.

I told these people that I would file complaint with the Airport authorities. The American Airline reps snatched the Airline tickets from hand and said that that was their property.

While arguing with the American Airlines rep, a man that was trying to book a flight with told us that he has been hearing the same false hope from American Airlines for 2 weeks. The man said that his family has been stuck in Mexico City hearing the same bull crap from these reps.

I was so frustrated that I just ended up flying back home via Alaska Airlines. I ended up dishing out $1500 for 4 airline tickets back to Los Angeles. Alaska Airlines was very supportive and they even gave us a break on the extra luggage fees.

I know that the Mexicana Airlines is in a hopeless situation. I do not hope to get my money back any time soon. I just hope that some travel authority is out there watching and taking note of these rude airline reps abuse and disrespect the paying flying customers.

Finally, I know that I will never fly Mexicana Airlines again due to the fact that they do not exist anymore. I will also remove the American Airlines service from my list due to their unethical and misleading behavior.

I have already filed for my refund at site but I have not heard from anybody.

I may as well kiss my money good buy!


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